Your privacy and telehealth information

At BeChillTherapy, we understand the importance of your privacy and the convenience of telehealth. This section provides information on how we protect your personal data, ensure secure connections, and make your online therapy experience as smooth and stress-free as possible.

Frequently asked questions about privacy and telehealth

We are dedicated to providing a professional, soothing, and a little bit fun telehealth psychological support service. Our commitment to your well-being extends to ensuring you feel comfortable and confident with every aspect of your therapy journey, especially regarding privacy and the technical side of online sessions.

How does BeChillTherapy ensure my privacy and data security?
We endeavour to ensure the highest privacy and security standard for your personal data, service connections and information through BeChillTherapy.

What makes online therapy with BeChillTherapy easy and secure?
For folks new to online therapy, we want them to feel really confident about doing a session with us from home. We ensure easy, secure connections. Services by phone are as simple as answering a call.

What if I am nervous about the technology used in online therapy?

Any tools used in sessions include a run through with your therapist on how to use them. We also include the simplest ways to access resources and questionnaires to provide you with the therapeutic information to get the most out of each session.

How can I prepare for my first telehealth session?
Preparing for a first session may be as simple as being in a private space and clicking your telehealth link at the time of the session. Feel free to test your setup prior to your appointment using the telehealth link in your appointment confirmation email.

What do I need for a telehealth video session?
If you have a device with the internet, a microphone and speaker (like most phones, tablets, or PCs), you can have a telehealth video session at home.

What do I need for a telehealth phone session?
A private space and a phone we can call you on is all you need for a telehealth phone session.

How do I pay for my sessions?

You will receive a payment link through sms or email on the day of your appointment.

Your well-being, our priority

We are committed to providing you with a seamless and secure telehealth experience. If you have any further questions, please reach out.